OUTSIDE COLLECTIONS/COLLECTIONS SPECIALIST

Outside Collections Specialist The Collections Specialist will be responsible for contacting customers by phone and visiting their home in order to ensure our Collection Standards are met.
Great Communications skills are key in order to convey an understanding of their payment responsibilities.
Prior experience and knowledge in collections, rent to own, account executive, account managing, would be greatly beneficial for this position though not solely required.
RELATED FIELDS: Rent to Own, Aaron’s, Rent a Center, Buddy’s, Rim Time, RNR tire express, Baber’s Leasing RESPONSIBILITIES: * Ensure all customers understand their rental agreement in order to cultivate a positive experience and relationship between you and the customer.
* Ensuring each account you oversee has the best possible communication in order to have a positive agreement and payment process.
This may occur by both phone contact or in the field.
* Ensuring the customer has full knowledge of their account and their account payment responsibilities during their agreement duration.
* Demonstrate consistency regarding the managing and communication with all customers.
This includes in store management of all customer communication, notes and details that may be pertinent to better managing the account.
* Mailing letter to customers concerning account status * Handle field collections and pick up's as necessary REGUIREMENTS: Must have a Valid State Driver license with a clean driving record and pass a drug screening.
JOIN OUR TEAM where your success is as much our goal as it is yours.
Job Type: Full-time Pay: $13.
00 - $14.
00 per hour Benefits: * 401(k) * Dental insurance * Employee stock purchase plan * Health insurance * Life insurance * Paid time off * Vision insurance Weekly day range: * Monday to Friday * Weekends as needed Application Question(s): * Did you complete the Skills test? * Did you complete Skills test and phone screen? You will not be considered if not.
License/Certification: * DRIVERS LICENSE (Required) Work Location: In person