"At the Animal Medical Center, we strive for excellence in pet health care, while exceeding our client's expectations in a Christ-centered environment"
Fast-paced, state-of-the-art, veterinary hospital in Hattiesburg, MS, is seeking an outgoing, highly motivated customer service representative with exceptional people skills to join our client relations team.
As a team member at Animal Medical Center, you will be representing a well-established veterinary practice committed to excellence.
APPLY FOR THIS POSITION ONLY IF :
We are hiring for our closing shifts, please apply only if you can work the closing shifts of 12:00 p.
m.
- 9:00 p.
m.
and work on Saturday and Sunday
You are looking to be challenged and grow in a career not just to have a job
You are friendly, enjoy people and want to come to work
You can think through situations and use good judgement in stressful situations
You want to join a team that what we do matters!
WHAT ARE THE DUTIES OF A CUSTOMER SERVICE REPRESENTATIVE?
As a customer service representative you will continue to establish excellence in pet healthcare by:
Answering multiple telephone lines with proper Animal Medical Center greeting, in a cheerful tone
Directing phone calls to proper team members and ensuring messages taken are followed through
Accurate filing
Learn and utilize Cornerstone veterinary software for invoicing
Work closely and respectfully with other team members in the veterinary practice to ensure a positive client experience
Organize and maintain cleanliness in the front reception area (retail, coffee station, bathroom, and front desk)
Educate pet owners about Animal Medical Center services and products according to the standards of Animal Medical Center
WHAT SKILLS DO I NEED?
At Animal Medical Center, we strive to exceed our client's expectations by providing excellent service.
Skills you would need for this position are:
Excellent customer service skills both written and verbal
Love people as much as you love pets
Available to work on weekends (Saturday and Sunday between the hours of 8:00 a.
m.
- 11:00 p.
m.
) and holidays
Available to work closing shift within the hours of 12:00 p.
m.
- 9:00 p.
m.
Monday - Friday
Access to internet to receive schedule and communication emails from Animal Medical Center
Able to move from sit to stand frequently.
Be able to lift up to 40 pounds.
Be a career minded individual looking for a profession in veterinary customer service
Preferred skill is previous veterinary experience, however, it is not required
WHAT ABILITIES ARE IMPORTANT FOR THIS POSITION?
Professional and courteous
Flexible
Willingness to learn
Attention to detail
Adherence to procedures and protocols
Works well in the team environment
Self-starter and able to work with minimal supervision
Works well with time goals
WHAT OTHER THINGS DO I NEED TO KNOW?
All applicants must be authorized to work in the United States now and in the future
Hourly pay is commensurate with experience
The work schedule can be demanding: closing shifts, weekends, and holidays
Dependability and being flexible is essential
Benefits for full-time team members include:
Medical insurance
Supplemental insurance for dental and dental
Vacation pay
Team member veterinary discount
401K
Uniform allotment
Upon conditional offer of employment, you successfully complete a drug screen and background check
Due to the number of telephone calls inquiring on application status, we are not able to return every phone call.
Be assured that we review every application received.
You will either receive a telephone call for a phone interview or an email referring to why your application has not gone further in the application process.
If you do call about your application status, a message will be taken and forwarded to the proper personnel, however, a follow up phone call cannot be guaranteed.
Whatsapp
