This position is available at our location in Hattiesburg.
6645 Hwy 98 West, Ste.
1
Hattiesburg, MS 39402
601.
264.
8494
Job Description:
Knowledge, Skills and Abilities
Self-starter with the ability to influence others positively
Ability to set priorities and manage work flows to ensure efficient, timely and accurate processing of transactions
Maintain cordial and effective relationship with clients, co-workers, carriers, vendors and other business contacts
Good effective communication skills to include both written and verbal communications
Property/Casualty Agents License
Able to analyze information and problem solve
Capability of working in high pressured, fast paced, environment with significant number of disruptions
Word processing skills are a must
We utilize Applied Epic.
While knowledge of this systems is a plus, we will offer training
Responsibilities
Provide outstanding customer service to all clients, consistently working to ensure 100% customer satisfaction and retention
Provides technical support to Sales Executive
Maintain customer’s account on agency automation system, documenting conversations
Processes incoming mail and phone requests, responding promptly and appropriately
Completes applications with underwriting acceptability with emphasis on completion and accuracy
Markets to carriers in coordination with Sales Executive with follow ups to ensure timely receipt of quotations and policies
Process renewals in coordination with Sales executive
Prepares summaries of insurance, schedules and proposal as needed
Orders and issues binders, certificates, policies, endorsements, and other related items; verifies their accuracy and forwards them to client with appropriate correspondence
Checks policies; facilitating corrections when necessary and coordinates transmittal for policies
Review audits of policies; verifies accuracy and facilitates corrections if needed between client and carrier
Invoicing and pursuing prompt payments
Assist clients in submitting first reports of claims, facilitates prompt response from carrier staff and follows up on claims status
Actively reviews coverages for possibilities of rounding out accounts
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Be a great self-starter with a sense of urgency.
A Property & Casualty license is preferred but will train good individual.
Follow through and exceed current and prospective client expectations.
Responds to all inquiries, cancellation requests, and sales requests within a specified time frame.
About The Nowell Agency Inc
Our Agency is located across Mississippi specializing in Auto, Home, Life, and many insurance products.
We care about our clients, and it shows in our results as we have achieved many awards since opening our doors.
Our dedicated staff works incredibly well as a team and always puts the customer first.
Apply to join our team today with an email to stacy.
beckwith@nowellagency.
com.