The Hiring Manager is responsible for hiring, on-boarding and training care team staff.
This individual directly interfaces with applicants to determine a good fit for our exceptional care team.
Qualifications:
-Human Resources degree or two years related experience and/or training preferred.
-Experience in home care or knowledge of the health care industry preferred.
-Previous management experience.
-Prior scheduling experience preferred.
-Requires proficiency in computer skills.
Mac experience a plus.
-Have a sympathetic attitude toward the care of the sick and elderly.
-Maturity and ability to deal effectively with the demands of the job.
-Must possess and demonstrate excellent communication, leadership and organizational skills and customer service techniques.
-Must perform and manage multiple responsibilities concurrently and work well under pressure.
-Current auto insurance required.
-Must pass background check and drug screen.
Responsibilities:
-Recruit, post and manage job ads.
-Initiates the hiring process for caregivers including processing applications, background screening, testing, interviewing, and reference validation.
-Orients caregivers and maintains current caregiver files in accordance with policies and procedures.
-Records employee information such as personnel data, compensation, benefits, tax data, attendance, performance reviews, evaluations, and termination date and reason.
-Visits clients to introduce caregivers.
-Works with scheduler to match caregiver qualifications and availability to clients needs.
-Responsible for employment decisions including hiring and termination.
-Understands and adheres to established FirstLight Home Care policies and procedures.
-Reports changes in client condition to agency employees involved in clients care.
-Takes calls after hours and weekends to handle emergencies, scheduling issues, and client referrals and intakes.
-May perform continuing and on-going caregiver training.
-Participate in the quality assurance reviews and evaluations of the agencys services.