PT CARE COORD

The Patient Care Coordinator (PCC) functions under the direct supervision of the Surgery Manager.
The Patient Care Coordinator serves as a role model and a coach to the entire Operating Room (OR) Team.
The primary duty of the Patient Care Coordinator is efficient operating room coordination to ensure prompt, safe, effective throughput of the surgical patient.
This position is responsible for the daily management and coordination of operating room assignments, ensuring proper staff skill mix and equipment coordination.
The PCC serves as the central point of contact for surgeons, anesthesia, and surgery staff, and coordinates the care of the surgical patient with ancillary departments including but not limited to: Inpatient Units, Emergency Department, Same Day Surgery, Endoscopy, Radiology, Cardiac Cath Lab, and Post Anesthesia Care Unit.
Performance Expectations: Performance expectations will be covered in the orientation phase.
Items considered essential functions of the job are listed below.
Ability to effectively communicate with patients, physicians, and co-workers in a manner consistent with a customer service focus and application of positive language principles.
Provides for exceptional patient and coworker experiences by following our standards of practice of always using positive language.
Demonstrates independence and exercises sound judgment in interactions with physicians and the interprofessional care team.
Promotes a positive work environment with the OR team.
Collaborates with all members of the OR team by actively communicating and reporting pertinent information in a comprehensive manner.
Exhibits open and professional communication.
Role models fair and consistent leadership skills for effective team dynamics.
Performs all the duties of required of an OR staff nurse.
Assesses, plans, implements, and evaluates the nursing care of patients undergoing surgical intervention.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served.
Demonstrates knowledge of the principles of growth and development.
Possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his/her age specific needs.
Demonstrates the critical-thinking skills to respond in an emergency situation.
Maintains current status in all educational offerings of the hospital and department.
Coordinates with Anesthesia Supervisor and surgeons regarding the running of the operative schedule and ensuring appropriate staffing is available for schedule changes throughout the day Adjusts the assignments of the Surgery staff to facilitate the flow of the schedule Oversees Surgery staff in planning, implementing, and evaluating the delivery of patient car according to identified patients’ needs Communicates with other hospital departments, as necessary, in order to resolve operational problems and make most effective use of hospital resources in delivering quality patient care Participates in ongoing quality improvement activities including: promoting situational awareness, assisting with audits as needed, and using teachable moments.
Implements measures to prevent exposure to infection pathogens and communicable conditions; and to promote a safe and confidential environment for the patient and staff Demonstrates interpersonal skills and competency in leadership, supervision, and management of staff.
Fosters staff engagement by demonstrating active listening, requesting and acknowledging feedback, making equitable decisions, providing rationale when appropriate and supporting departmental and organizational goals.
Anticipates the needs of the staff members and proactively offers assistance.
Demonstrates fiscal responsibility by taking ownership of time management, decreasing waste of both time and supplies, and promoting cost effectiveness.
Functions as a mentor and resource to unit staff, provides oversight for students/new employees/preceptorships, identifies levels of organizational conflict and applies tools to effectively resolve concerns, complaints, or conflict with patients, families, physicians, and other interprofessional healthcare team members.
Responds to emergency situations by taking an OR suite in the role of the primary or support circulator.
Alerts the Surgery Patient Care Manager of any and all emergent situations Maintains the staffing schedule when staff members submit forms to trade hours and/or shifts Completes tracking forms for administration and faxes to administrative office daily Completes Change of Shift Planning form and recruits staff to stay over as needed in advance of denial to a surgeon Facilitates lunches/dinners for all staff Facilitates relief of staff for educational opportunities Participates in the training for the EPIC Intra-op conversion and/or updates Masters skills required to manage the EPIC Intra-op status board Proactively seeks opportunities to enhance knowledge and learning towards expertise.
Maintains all HealthStream assignments prior to the deadline Provides feedback to Surgery Patient Care Manager and Director of Surgical Services regarding patient care, budgetary, and strategic planning opportunities for improvement.
Sets a positive example to all staff in daily activities.
Behaviors and interactions demonstrate a positive attitude, personal initiative and motivation to achieve the goals of the department.
Champions the development and growth of safety culture.
Demonstrates organizational, interpersonal, and time management skills.
Participates in all competencies planned for the job role prior to deadlines.
Complies with the Surgical Services policy.
Follows the policies in the Employee Handbook.
The spreading of rumors and gossip creates unnecessary turmoil, weakens working relationships, and is contrary to the spirit of the hospital and is prohibited.
Uses “We Care” philosophy in daily communication.
Works assigned shift and responds when called upon for additional or emergency services.
Required appropriate use of department’s communication app.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related job duties as assigned.
Qualifications: Education/Skills Graduate of recognized non-online RN program required.
Work Experience: A minimum of two years’ operating room experience required.
Certification/Licensure-DUE UPON HIRE Licensed RN able to practice within the State of MS Additional Certification/Licensure - obtained based on the required timeframe below Basic Life Support Within 30 Days of Employment Required Advanced Cardiac Life Support Within 90 Days of Employment Required Pediatric Advance Life Support Within 90 Days of Employment Preferred NIH Stroke Scale Within 90 Days of Employment Required Telemetry Nurse Education Within 30 Days of Employment Required Mental Demands: Ability to perform as a team member, cooperate with others, follow directions precisely, demonstrate initiative, set priorities, and function under stress.